The Securus mobile app has emerged as a significant tool for connecting individuals with incarcerated loved ones. This digital platform offers a range of services, including video visitation, messaging, and electronic funds transfers.

The Role of the Securus Mobile App

The Securus mobile app serves as a bridge between incarcerated individuals and their families and friends. It provides a convenient and efficient way to maintain communication, schedule visits, and send funds.

Key Features of the Securus Mobile App

The Securus mobile app offers a variety of features to enhance communication and support:

  • Video Visitation: This feature allows users to schedule and conduct video visits with incarcerated individuals. Video visits offer a more personal and interactive experience compared to traditional in-person visits.
  • Messaging: Users can send and receive text messages to and from inmates. This enables regular communication and allows for sharing important information and updates.
  • Electronic Funds Transfer: The app facilitates the transfer of funds to inmate accounts. This enables inmates to purchase commissary items and pay for other services.
  • Inmate Information: Users can access information about an inmate’s location, specific visitation rules, and other relevant details.

Benefits of Using the Securus Mobile App

The Securus mobile app offers several benefits to both incarcerated individuals and their loved ones:

  • Enhanced Communication: The app provides a convenient and efficient way to stay connected.
  • Increased Visitation Opportunities: Video visitation allows for more frequent and meaningful interactions.
  • Simplified Money Transfer Process: Depositing money into an inmate’s account is quick and easy.
  • Improved Inmate Morale: Regular communication can positively impact an inmate’s mental health and well-being.
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How to Use the Securus Mobile 

To use the Securus mobile , users typically need to follow these steps:

  1. Download the App: Download the Securus app from the Apple App Store or Google Play Store.
  2. Create an Account: Create an account by providing the required information, such as your name, email address, and phone number.
  3. Add an Inmate: Add the inmate you wish to connect with to your account. You may need to provide the inmate’s information, such as their name, inmate ID, and the correctional facility.
  4. Verify Identity: Verify your identity through a secure process, which may involve providing personal information and identification documents.
  5. Explore App Features: Once your account is verified, you can start using the app’s various features, such as scheduling video visits, sending messages, and depositing money.

Important Considerations for Using the Securus Mobile 

While the Securus mobile  offers a valuable service, it’s important to be aware of the following:

  • Fees: The app may charge fees for certain services, such as video visitation and messaging.
  • Facility Rules: Correctional facilities may have specific rules and regulations regarding inmate communication, including restrictions on the use of the Securus mobile .
  • Technical Issues: Technical difficulties may arise, such as app glitches or network connectivity problems.
  • Privacy and Security: It’s essential to be mindful of privacy and security concerns when using the app. Ensure that you follow best practices for online security, such as using strong passwords and avoiding sharing personal information.

By understanding the features, benefits, and limitations of the Securus mobile , users can effectively utilize this technology to stay connected with their incarcerated loved ones.

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